33bd Terms and Conditions
This page details all the terms for using the 33bd platform. Please read the entire document carefully before registering or using the site.
Table of Contents
- 1. Definitions and Scope
- 2. Account Registration
- 3. Eligibility and Age Requirement
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Account Suspension and Closure
- 8. Intellectual Property
- 9. Limitation of Liability
- 10. Privacy
- 11. Responsible Gaming
- 12. Dispute Resolution
- 13. Changes to Terms
- 14. Contact
These terms and conditions ("Terms") form a legally binding agreement between the 33bd platform and the user. By accessing the site, opening an account, or using any service, you are considered to have fully accepted these Terms. If you do not agree with any term, please refrain from using the site.
Definitions and Scope
1.1 Key Definitions
The terms used in these Terms are defined as follows:
- "Platform" means the 33bd website, mobile application, and all related digital services.
- "User" or "Member" means any person who holds a registered account on 33bd.
- "Account" means a member's personal login profile where their balance, betting history, and personal information are stored.
- "Wagering" means the requirement to place a specified amount in bets as a condition for withdrawing a bonus.
- "Services" means casino games, sports betting, live casino, and other entertainment products.
1.2 Scope of Application
These Terms apply to all services offered by 33bd. Specific services may have separate special terms — in such cases the special terms supplement the general terms, but in the event of a direct conflict the special terms shall take precedence.
Account Registration
2.1 Registration Requirements
To create an account on 33bd, accurate and up-to-date information must be provided. The information given at registration is used to verify the user's identity. Providing false or misleading information is a breach of these Terms and may result in account suspension.
- Each person may open a maximum of one account.
- Creating multiple accounts using the same device, IP address, or payment method is prohibited.
- Any changes to account details must be reported to 33bd immediately.
2.2 Identity Verification (KYC)
33bd reserves the right to verify a member's identity at any time. This may include requesting a national ID card, passport, or other documents. Withdrawals may be held until verification is complete. 33bd reserves the right to close an account if a member does not cooperate.
2.3 Account Security
Each member is responsible for keeping their account password and login credentials confidential. No third party may be allowed to use the account. If unauthorised access is suspected, 33bd's support team must be notified immediately.
Eligibility and Age Requirement
3.1 Age Requirement
All casino and betting activities on 33bd are available only to persons aged 21 or above. If an underage person creates an account using false information, all transactions on that account will be considered void and any deposited funds may be forfeited without refund.
3.2 Geographic Applicability
It is entirely the user's responsibility to comply with the laws and regulations applicable in their country or region. Using 33bd from a jurisdiction where online gaming or betting is prohibited is a breach of these Terms.
Deposits and Withdrawals
4.1 Deposit Terms
Funds can be deposited into a 33bd account via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300 (three hundred taka). When making a deposit, you must use a mobile wallet registered in your own name — funds sent from another person's wallet may not be accepted.
4.2 Withdrawal Terms
Withdrawals from an account will be sent to the registered bKash, Nagad, or Rocket number. The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals are generally processed within 5–30 minutes. Withdrawals may be held if identity verification has not been completed.
4.3 Transaction Verification
33bd reserves the right to carry out additional verification for suspicious or unusual transactions. If fraud or money laundering is suspected, 33bd may notify the relevant authorities and suspend the account.
Bonuses and Promotions
5.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example — if someone deposits ৳1,000, they will receive a bonus of ৳1,000, bringing their balance to ৳2,000. Before this bonus can be withdrawn, a wagering requirement of 10 times the bonus amount must be completed — meaning ৳10,000 in bets must be placed for a ৳1,000 bonus.
5.2 Bonus Usage Rules
- Bonus funds cannot be withdrawn directly — withdrawal is only possible after the specified wagering requirement has been met.
- A bonus is not "free" money under any circumstances — it is a conditional benefit.
- Multiple bonuses may not be claimed at the same time unless the promotion terms explicitly state otherwise.
- 33bd reserves the right to modify or withdraw bonus offers at any time.
- If bonus abuse is suspected, 33bd may review the account and cancel the bonus.
5.3 VIP Cashback
33bd has three VIP tiers — Bronze, Silver, and Gold. Each tier receives weekly cashback: up to 0.3% for Bronze, up to 0.7% for Silver, and up to 1.0% for Gold. Cashback is calculated on the week's net loss (total losses minus total winnings). For example — if a Silver member has a net loss of ৳20,000 in a given week, the cashback will be ৳20,000 × 0.7% = ৳140.
Betting and Gaming Rules
6.1 Fair Play Policy
All games and betting services on the 33bd platform must be used fairly and honestly. Exploiting software bugs or vulnerabilities for an advantage, using bots or automated programs, or attempting to collude with other members to influence outcomes are serious breaches of these Terms.
- If a technical issue causes an error in a game result, 33bd reserves the right to correct it.
- Bets affected by technical failures will be reviewed before a decision is made.
- If there is an obvious error in displayed odds or information, 33bd reserves the right to void the relevant bet.
6.2 Sports Betting Rules
Before placing a bet on cricket, football, or any other sport, it is important to read the relevant rules. If a match is cancelled or abandoned, bets are generally voided and the stake is returned — though this may vary according to the specific service's terms.
Account Suspension and Closure
7.1 Grounds for Account Suspension
33bd may temporarily suspend or permanently close an account without prior notice for any of the following reasons:
- Providing false or incomplete information.
- Operating multiple accounts.
- Bonus abuse or attempted fraud.
- Using bots or automated tools.
- Transferring an account to a third party.
- Being underage or suspected of being underage.
7.2 Voluntary Account Closure
If a member wishes to close their account, they may submit a request to 33bd's support team. Before the account is closed, any eligible balance may be withdrawn after meeting the applicable terms.
Intellectual Property
8.1 Ownership
All content on the 33bd platform — including logos, graphics, software, code, text, and design — is the intellectual property of 33bd or the respective rights holders. No content may be copied, redistributed, modified, or used commercially without prior permission.
8.2 User Content
If a member submits any review, comment, or other material to the platform, they grant 33bd a non-exclusive licence to use, distribute, and modify that content.
Limitation of Liability
9.1 Service Guarantee
33bd services are provided on an "as is" basis. 33bd is not liable for losses caused by server outages, internet connectivity issues, or third-party software failures. No guarantee is given that the platform will be uninterrupted or error-free.
9.2 Cap on Liability
To the maximum extent permitted by law, 33bd's total liability for any incidental, indirect, or consequential loss beyond gaming losses is limited to the amount deposited in that specific transaction.
Personal Data Privacy
10.1 Data Collection and Use
The collection, storage, and processing of members' personal data is governed by 33bd's Privacy Policy. By registering and using the platform, members are considered to have agreed to that policy. The conditions for sharing data with third parties are explained in detail in the Privacy Policy.
10.2 Cookies and Tracking
The 33bd platform uses cookies to improve the user experience. Cookies can be disabled through browser settings, though this may limit access to certain services.
Responsible Gaming
11.1 Commitment to Safe Gaming
33bd believes that gaming should be for entertainment — not as a means to earn money. Gaming addiction is a serious issue. To learn more and access tools for setting limits, please visit the Responsible Gaming page.
- Members can set deposit limits on their own account.
- There is an option to request a temporary break or self-exclusion.
- If signs of addiction appear, the support team is ready to provide the necessary assistance.
Dispute Resolution
12.1 Submitting a Complaint
If you have a dispute or complaint, please contact 33bd's support team first. Support is available 24 hours a day, 7 days a week in Bengali and English via live chat or email. Please submit all relevant information and evidence for the complaint to be reviewed properly.
12.2 Review Process
33bd will review complaints and communicate a decision within a reasonable time. Complex cases may require third-party verification. 33bd's decision is final and binding on all parties.
12.3 Gaming Outcomes
For complaints about the outcome of a game or bet, game logs and server records will be considered the final evidence. In the event of a discrepancy between client-side information and server records, the server records will take precedence.
Changes to Terms
13.1 Right to Amend
33bd reserves the right to modify these Terms at any time. Members will be notified of significant changes by email or platform notification. Continued use of the platform after any changes constitutes acceptance of the new terms.
13.2 Previous Versions
Previous versions of the Terms are kept on record and can be requested if needed. Each version includes a "last updated" date.
Contact & Support
14.1 Support Channels
If you have any questions or need clarification about these terms, contact the 33bd support team. You can also visit the FAQ section for answers to most common questions.
- Live Chat: 24/7 instant support in Bengali and English.
- Email: [email protected] — for detailed complaints or correspondence with documents.
14.2 Learn More About 33bd
To learn more about the platform's background, goals, and values, read the About Us page.
The support team is always ready
For any questions about rules or terms, contact us via 24/7 live chat or email — support is available in Bengali.